Power generation equipment is built to exacting requirements. By its very nature, it must be safe, reliable and capable of routinely handling heavy electrical loads upon demand. That means uncompromising attention to close tolerances and exacting details, which requires manufacturing expertise and quality assurance at every step of the process.

GENSER LLC offer a comprehensive and cost-effective range of service plans to ensure your Generator is ready to perform when it is needed most. As a full service generator repair facility, we offer 24/7 365 day a year emergency response. Our Field Service Technicians are factory trained and are familiar with mostly all major brands of power generation units. We provide service to all types of light and heavy industrial facilities, healthcare, telecom, office and government agencies.

Our Generator service plans cover all key components – engine, alternator, control system, fuel, exhaust, cooling and air handling systems - and include:

All our service plans offer the flexibility to choose the level of service needed to ensure that risks and costs are minimized. They all provide regular maintenance visits and you can choose the level of response time you need to suit your business requirements and we’ll be on-site within those response times – guaranteed!
To maximize the reliability of your Generator, a service plan from GENSER LLC also ensures critical component degradation is identified and that repairs or replacements are carried out before a fault occurs. Immediate spares availability is assured through our extensive spares inventory.
We also communicate with you right through the service process, proactively managing your service visits and organizing the best time to visit to minimize any disruption, so you know exactly what’s going on. All this, not only ensures your power protection system will guarantee your business continuity, but assures your valuable peace of mind.

A standby diesel generator must be properly installed and commissioned to ensure a long and trouble-free working life. Larger standby generator systems, typically over 10kVA, needed to professionally installed and commissioned. Additionally, a generator must be properly matched with all other power equipment for continuous power to be guaranteed.
Our project team will work closely with you, from start to finish; ensuring standby generator is installed and commissioned safely, on time and with minimal disruption to your business. We’ll carry out a full site assessment including access, space and floor loadings. We’ll then arrange delivery and placement, arranging special lifting and craneage if needed. We’ll organize all the electrical and mechanical work needed.
Our factory trained, highly skilled field-service engineers will then commission and test the complete power protection system. They work in accordance with factory-issued commissioning procedures and written method statements and provide full commissioning certification for warranty validation.